When a received order does not meet your expectations, you have the right to return the order to DOUXE within 14 days. If you want to exercise your right of withdrawal, please send an email to info@douxe.eu. The costs of returning the goods are at your own expense. See more here.

You have 14 days to indicate that you wish to return something. This period starts the day after you received the product. If you have ordered several items at once, this period starts after you have received the last item. From the moment you have indicated that you wish to return your item, it must be sent within 14 days.